The Real Reason Firms Adopt AI: Operational Pain
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Integrate your CRM with other tools
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How to connect your integrations to your CRM platform?
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Techbit is the next-gen CRM platform designed for modern sales teams
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Why using the right CRM can make your team close more sales?
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What other features would you like to see in our product?
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AI isn’t being adopted because it’s exciting. It’s being adopted because legal teams are overwhelmed.
According to 300+ PI firms surveyed:
- 61% of firms want AI to reduce repetitive administrative work
- 58% want help ensuring accuracy and consistency
- 52% struggle with growing caseloads and document volume
This is the unglamorous reality of modern legal work. Firms aren’t looking for AI “assistants” that chat, they’re looking for AI that removes work entirely.
Efficiency Is the Business Model
When asked about AI’s greatest benefit, over 80% cited increased efficiency and productivity, far outweighing innovation, insight, or experimentation.
For high-volume PI firms, efficiency isn’t a bonus. It’s how cases move, settlements close, and clients stay satisfied, and the firms that are winning with AI are the ones using it as a workhorse, not a novelty.
"LawPro.ai has shown to be the most efficient platform with reading and summarizing medical records, bills, and police reports. The ability to be able to edit information in the platform is huge, as we all know AI is not replacing humans.The time it takes LawPro.ai to read medical records is amazing and the demand writing from Casey™ is smooth and quick." - Sherri Kuncio, Operations Manager, Gemma Law
Read the full Future of Legal Tech 2026 report for the insights shaping the next era of PI firms.
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